Services

Action Battery Wholesalers, Inc. is your one stop service provider for all DC power requirements.  We’ve been providing excellent service for over 30 years to all markets with critical power needs including telecommunications, electrical utility, industrial and data center UPS applications, as well as solar and alternative energies.

Our Field Service Technicians are committed to safely completing their work to the highest standards, in a timely manner and on your schedule.  Safety and quality are paramount, and for that reason all of our technicians go through a number of background checks and certifications, which include:

  • OSHA and MSHA Certification
  • Class A Commercial Driver’s License with Hazardous Endorsement
  • Training per IEEE 1657
  • Factory Product Certification Training
  • Hazardous Material Handling & Spill Response
  • CPR and First Aid
  • Criminal Background Check
  • Drug & Alcohol Testing

In addition, Action Battery has a large Fleet of Service Vehicles in various sizes and capacities that are fully equipped with all necessary tools and parts.  This not only allows us to safely transport equipment, power plants and batteries to most locations ourselves using DOT certified drivers, but also to handle any unexpected contingencies so we can get your job done in one trip.

Our Service Department is prepared and equipped to assist you in the following service areas:

  1. Installation
    Whether you are looking for battery replacement or a new system, we are here to assist you.  Our Field Service Technicians perform each installation in accordance with manufacturer specifications and industry standards.  No installation is too difficult.  Most importantly, our technicians work around your schedule so there is no downtime and you can stay online.

  2. Capacity Testing
    Capacity testing batteries that back up your equipment is the proven method to determine how the battery will perform during a power outage.  We test per Manufacturer Specifications and in accordance with relevant IEEE Standards.  We use the state of the art Alber BCT Capacity Test System, which both controls and continuously monitors the test.  Once the batteries have been tested, we provide a comprehensive report of the results; as well as any recommendations for repairs or replacements that need to be made in the near future.  There are many benefits to performing battery testing, some of which include:  Comparing your battery to the useful life specified by the manufacturer;  Reducing battery replacement rate and frequency; and Identifying weak cells and faulty intercell connections.

  3. Preventive Maintenance
    The best way to reduce the risk of downtime is to get on a regular Preventive Maintenance Program.  Action Battery will work with you to tailor a plan that works best for your needs.  Typical programs are designed to meet manufacturer requirements, that keep your warranty valid, as well as those that meet the most current IEEE Standards.  Our programs can detect even the slightest problems that, left undetected, could lead to costly repairs or system replacement.

  4. Consulting/Engineering
    Our experienced staff is available to assist in the review, design and engineering of your DC Power Systems and sites.  We have the knowledge and experience to review site plans and specifications to provide you with the best recommendations to achieve your desired results.  In addition, we can visit the site and perform a site survey to obtain accurate site information and identify any potential problems.

  5. Hot Cutovers
    A Hot Cutover is the process of replacing a Battery or DC Power System while the equipment is still running.  This is done without interruption of service or downtime.  This procedure takes very careful and detailed planning.  Prior to performing a Hot Cutover, Action Battery will perform the following tasks: cutover scheduling, logistics planning, sequence and safety planning and cutover documentation.  This is a process that cannot, and should not, be trusted to just anybody.  Our Field Service Technicians have the experience, training and expertise to do it accurately & on-time.

  6. Battery Recycling
    Action Battery complies with all state, local and federal regulations regarding battery disposal.  Upon proper battery disposal, you’ll receive a certificate documenting that we’ve complied with all EPA rules and regulations.

  7. 24 Hour Emergency Services
    Action Battery has certified and trained Field Service Technicians that are on call 24 hours a day/7 days per week/365 days per year.  We have a large inventory of used rectifiers and batteries that can be delivered and installed right away, on a temporary basis, in the case of an emergency.  We also carry a large inventory of new products, at our Somerset, WI facility & these products can be delivered and installed in a very short time frame, or even the same day.

Please contact us directly with any questions regarding our available services and to see how we may better serve you.